Clear roles, clear records.
Hopwire processes messages on your instructions and keeps the records you need to show what was sent and why. The sub-processor list and the data protection roles are published; a data processing agreement is planned, so contact us if you need one.
What you get
Processor for your messages
Hopwire acts as a processor for the messaging data you direct, and as a data fiduciary for its own account, billing and security data.
DLT built in
Principal Entity, header, category and template checks on every SMS, and sender restrictions surfaced.
Consent and opt-out records
Consent evidence, STOP and START in English and Hindi, and erasure that keeps opted-out numbers suppressed.
Audit records kept in India
Audit events are kept in Oracle Cloud Mumbai for at least a year.
Terms, DPA and acceptable use
At launchAccepted and versioned at signup, with re-acceptance after material changes.
Published sub-processors
A list with purpose, data and location, on the sub-processors page.
Business verification
At launchVerification and trust tiers before Live sending, with declared use cases.
Questions
Does using Hopwire make my messages compliant?
No. Hopwire checks and records, but your registrations, consent and content remain your responsibility.
Who are your sub-processors?
The list, with purpose, data and location, is on the sub-processors page.
How do you handle erasure requests?
Through the erasure API, which deletes personal data and keeps only a one-way hash for suppression.
Related
- SecurityAvailableData hosted in Mumbai, encryption for secrets and codes, mandatory MFA, scoped keys and audit trails.
- ComplianceAvailableDLT checks, operator headers, consent records and opt-outs in English and Hindi are part of every send, not an afterthought.
- ContactsAvailableContacts are created from your sends, keyed by your own IDs, with consent evidence and suppressions kept per business tenant.
Start with the beta.
Hopwire is free during the invite-only beta. Tell us what you send and we will reply by email.